Notice Details

Preventing Fraud and the California Wildfires

We're here to offer assistance after the California wildfires.

Unexpected difficulties and personal loss can occur after a natural disaster, such as the recent California wildfires. Our hearts go out to all that have been displaced or impacted during this challenging time.

If you have been affected by any natural disaster, use the services below to help access your accounts conveniently, protect your confidential information, and connect with disaster relief services.

Our Client Services Team is ready to help.

Our dedicated client services team is ready to provide you with prioritized assistance for your banking needs. Call our Client Services team at: 855.343.4070 (M–F 7:00 a.m. – 6:00 p.m. PT, and Saturdays 9:00 a.m. – 1:00 p.m. PT.)

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Branch Locations

We will keep branch locations open if it is safe for our clients and employees. We may temporarily close locations in response to the disaster and will update the Branch Locations page accordingly. 

Branch Locations

Convenient Access Banking

  • Telephone Banking Service – Our Telephone Banking Service is available 24/7 at 800.585.5933. These services provide you with unlimited access to check your balances, transfer funds, and obtain account information.
  • Online & Mobile Banking – Use Online Banking to check your account balances, review activity, view check images, and transfer funds. Deposit checks anywhere, anytime through mobile banking or business remote deposit capture.
  • MoneyPass® ATM Network – Access to more than 40,000 surcharge-free ATMs nationwide through the MoneyPass® network. For a complete listing of surcharge-free ATMs, visit www.moneypass.com. 

Protect Yourself From Scams

Fraudsters often attempt to take advantage of emergency conditions such as the California wildfires. Please be reminded that Pacific Premier Bank will never call, email, or text you requesting your access code, PIN, token, or password.

If you are asked to disclose this information, do NOT provide it – even if the caller ID says it's from us – and contact us immediately if you have done so.

For more information, visit our blog on this topic or our Cybersecurity page.

Disaster Relief Resources

You can support wildfire relief efforts through:

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